FAQs

Renting a car without a driver is an opportunity to independently drive a vehicle, provided that the service is paid in advance and a deposit is paid, which is returned in the absence of violations of the contract or the absence of damage to the car. The renter himself fills the car with fuel and, if necessary, other fluids necessary for short-term operation (washer).

Car rental is practically without urgent, payment is made based on the cost for one day. The rate for one day depends on the total continuous rental. As the duration increases, the price of one day decreases accordingly. One day is counted as 24 hours, that is, when the rental starts at 9.00 today, the car will be returned tomorrow at 9.00.

The car can be operated throughout Ukraine, with the exception of Luhansk, Donetsk regions and the Autonomous Republic of Crimea.

The driver of the car must have a valid license to drive a car that allows the operation of vehicles on the territory of Ukraine, the driving experience is at least 2 years and the age is at least 21 years.

We do not have a strict mileage limit, but at the same time there is an average daily mileage limit of 350 km. For example, a car rental takes place for 7 days, seven days is multiplied by 350 km, as a result of which we get your total prepaid limit. In case of insufficient mileage according to the total limit, you can pay for the extra mileage according to the tariffs specified in the contract for the corresponding car class.

After filling out and signing the contract in the presence of the client, the manager fills out an addendum to the contract, which records the state of the car, from the appearance to the current mileage and the equipment of the car (jack, wheel key, spare wheel, first aid kit, emergency stop sign, anti-theft alarm, vehicle documents (technical passport and insurance) and other items.To do this, together with the renter, they inspect the car and fix all visible damages on a digital camera: note all the defects found on the vehicle diagram in the acceptance certificate.

It is advisable for the renter to return the car clean and refueled; in case of contamination, the company’s employees will wash or refuel the car themselves at the rates for the company’s services. The process of returning the car back to the lessor takes place on the basis of the information specified in the acceptance certificate upon delivery. The car is re-inspected to identify any damage caused during operation during the rental period. In case of revealing such damages, depending on their nature and the reason for their occurrence, the tenant will additionally compensate for the repairs or provide a document necessary for reimbursement under the insurance policy.

You will be required to provide original documents for drawing up a contract:

– your international passport;

– an internal passport or a document on temporary registration (if you entered the country with it or are permanently on the territory of Ukraine;

– a driver’s license that allows you to operate a car on the territory of Ukraine, preferably an international driver’s license International Driving Permit, which is valid only in conjunction with internal rights.

Yes, it is possible by prior reservation. If necessary, we work 24 hours a day, but making reservations during office hours.

On our website, online, you can book a suitable car in the pre-order form, send an e-mail, a message in a convenient messenger to the phone number indicated in the contacts section, or simply call our manager.

The lessee who uses the service has the primary right to extend the lease, subject to the notification of the company in any convenient way, at least one day before the end of the lease term. After agreement, you will need to pay extra for additional rental days at the rate indicated on the website in a convenient way for you:

– in cash at the office of the company;

– by bank transfer to a bank card;

In case of a long-term lease exceeding the range of the planned maintenance, the tenant, having provided a car for maintenance at the time of work, receives a replacement car of the same class.

If the car is returned ahead of schedule, the client must notify the lessor of his intention no later than one day before the car is handed over. Also, in case of early return of the car, 30 percent of the comp is withheld from the rental cost of unused days sensations.

Before issuing a car to a client, we carry out a daily inspection of the car for the presence and level of technical fluids of the executive mechanisms of the car, as well as conduct periodic inspections and scheduled maintenance at authorized service stations.

 

The car broke down during the rental, what to do and who pays for it?

Such situations are not uncommon in our time and can occur with any car, even a new one from the salon. First of all, you must inform us about the current situation and make it clear what the essence of the car malfunction is. In turn, our company, after your notification, will organize the evacuation of the car to the nearest tech station. service to eliminate the malfunction. In case of long-term repairs, the company provides a replacement car in the same class. The Lessor, in case of car repair during the lease, undertakes to pay the full cost of the service station services, unless the breakdown occurred due to improper operation by the Lessee.

Such situations are not uncommon in our time and can occur with any car, even a new one from the salon. First of all, you must inform us about the current situation and make it clear what the essence of the car malfunction is. In turn, our company, after your notification, will organize the evacuation of the car to the nearest tech station. service to eliminate the malfunction. In case of long-term repairs, the company provides a replacement car in the same class. The Lessor, in case of car repairs during the lease, undertakes to pay the full cost of the service station services, unless the breakdown occurred due to improper operation by the Lessee.

In the event of an accident with a car rented from us, the Lessee is obliged to perform the following actions:

1. Inform the rental company, by all possible means of communication, about the accident, its causes, whether there are victims, as well as the geolocation of the incident.
2. Report the incident to the police by calling “102”
3. Take all possible measures for the safety of the rented car.